Privacy Policy

Data Privacy Policy of Hakko (Thailand) Co., Ltd.


Hakko (Thailand) Co., Ltd. is a manufacturer and importer of hot air generators for various industrial uses. We have created this website as another channel to communicate with our customers and/or those interested in our Company’s products in order to facilitate the presentation of product details before deciding to place an order with our Company.  Whereas the Company greatly focuses on respecting the privacy rights of customers, including various people who visited the Company’s website, the Company has established a personal data protection policy subject to the Personal Data Protection Act B.E. 2562 to guarantee that your information given to the Company will be protected in the best possible way.  The Company, therefore, would like to suggest you to understand the privacy policy regarding the protection of personal data in order to protect your personal data according to the following laws:


Company” means Hakko (Thailand) Co., Ltd.

Customer” means the purchaser of the Company’s products or services.

Personal Data” means information about an individual whom can be directly or indirectly identified by the data collected from this website but particularly excluding the data of the deceased.

Personal Data Controller” means Hakko (Thailand) Co., Ltd. and/or the person having authority of decision-making regarding the collection, use or disclosure of personal data.

Personal Data Processor” means an employee assigned by the Company to be in charge of the collection, use or disclosure of personal data in accordance with the purposes consented by the data subject.

Announcement of Company’s Personal Data Privacy Policy

The “Company” as the “data controller” according to the law has a privacy policy to prevent and protect the rights of the data subject as follows:

  1. Personal data collection

1.1 The Company will not collect the personal data of general website visitors who are not the Company’s customers but cookies will be stored as necessary for the performance of the website while visiting.  In this regard, the Company’s policy on collection and use of cookies can be learnt from Article 7 of this policy, which you have the right whether to refuse or accept the collection of cookies while visiting the Company’s website.

1.2 The Company needs to collect the information of a customer or person who wants to order the Company’s products via registration channels through this website such as name, surname, address, telephone number, contact person, E-Mail address or Line id including Facebook account in case registration or contacting the Company through such applications appeared on this website.  This is for the convenience of providing the information about the product you are interested in or order and providing the services or fulfilling the customer order.

  1. Purpose of use of personal data

The Company will use the personal data collected by the Company pursuant to Clause 1.2 under your consent for the purposes relating to the performance of a contract or an order or to inform the details of the product as requested by the customer: product delivery, product warranty or after-sales service (if any) and may include the notifications of news or technological changes for the benefit of customer which can be cancelled or refused to receive such news at any time through the Company’s website or contacting the Company’s staff at the address and telephone numbers appeared at the end of this policy.

  1. Personal data disclosure

The Company will not disclose the customer’s data other than the disclosure for fulfilling the purposes of the contract or the order specified in Article 2 only.  As for the disclosure of personal data to the third party with reference to any legal grounds under the exclusions of the Personal Data Protection Act B.E. 2562 or other laws, the Company will carefully consider.  However, if it is not an urgent case, the Company will notify you in order to obtain the consent prior to disclosing such particular data to the third party.  Or if it is an urgent case where your prior consent cannot be obtained and the Company cannot refuse a request from a third party subject to the provisions of the law, the Company will notify you the disclosure of such data immediately upon the data disclosure.

  1. Collection period

The Company will collect the personal data of the customer or of the website visitor during the period required for the performance of the contract or the order or after sales service or product warranty (if any).  After such period, the Company may delete or destroy the data immediately.  In this connection, the Company has a policy to destroy the collected personal data every 3 years from the date of collection.

  1. Personal data security

The Company has appropriate data security measures to prevent loss, access, use or alteration, correction or disclosure of personal data without authorization or illegal use of other persons.  In this regard, the Company has regulations on personal data protection including appointing the Company’s personnel to process the personal data in order to maintain the confidentiality, integrity and availability of the personal data by focusing on the prevention of loss, access, use, alteration, correction or disclosure of personal data without authorization; or unlawful use of others pursuant to the personal data security standards that are currently or future prescribed by law.

  1. Rights of data subject
    1. You have the right to access or request for the copies or request for disclosure of the source of your personal data collected by the Company unless your request will have an effect that may damage the rights and freedoms of others.
  • You have the right to request for correction of your inaccurate or incomplete personal data in order to be accurate, updated, complete and not to mislead.

6.3 You have the right to request for suspension of the use of your personal data in any case unless such request cannot be done as expressly stipulated by law which the Company will notify you the reason in writing if such request is rejected.

In addition to the aforesaid rights, you also have all other rights according to the Personal Data Protection Act B.E. 2562.  You can submit an application for requesting to process your personal data to the data processor of the Company during the working hours specified at the end of this policy and the Company will consider your request within 15 days from the date of receiving the request.

  1. Cookies policy

When you enter the Company’s website (, the data related to your visit to this website will be saved in the form of cookies.  This cookies policy describes the meaning, functionality, purpose, including deletion and refusal to store cookies for your privacy. By accessing this website, you are deemed to agree allowing the Company to use cookies in accordance with the cookies policy of which details are as follows:

7.1 What are cookies?

Cookies are text files with small pieces of data that store the data of visiting the website such as date, time, links clicked, pages visited and various setting conditions which will be saved in your computer device and/or communication device such as a notebook, tablet or smart phone via a web browser while you browse the website.  The cookies will not cause harm to your computer equipment and/or communication device.  In the following cases, your personal data may be stored to enhance your experience in using the online services by remembering the feature of the language and customizing the usage data according to your requirement in order to  confirm your feature, data security including your interested services.  Besides, cookies are also used to measure the traffic of the use of online services and personalized content based on previous and current browsing habits and may be used for advertising purposes.  Anyhow, you can find more information about cookies at

7.2 How does the company use cookies?

The Company uses cookies to save your visit and signing up to the website enabling to easier remember your browsed website in order to facilitate speeding the website browsing of which storage may be divided into 2 types as follows:

Type 1. Session Cookies are cookies that are temporarily exist to remember you during your visit to Company’s website; for example, to monitor your setting and selecting language, etc., and will be deleted from your computer or device when you leave the website or close the web browser.

Type 2. Persistent Cookies are cookies that will remain for a period of time as designated or until being deleted.  This type of cookies allow the Company’s website to remember you and your settings when you return to browse the website again enabling you to access the website more conveniently and quickly.

  • Purposes of Company’s use of cookies are as follows:Strictly necessary cookies.  This type of cookies is essential for the   

     services rendered by the Company’s website in order for you to be able to access various parts of the website including enabling to remember the information ever given through the website.  Disabling this type of cookies may result you unable to use the services that are substantial to the website that requires cookies.

  • Functional Cookies. This type of cookies allows the Company’s website to remember the choices of setting and enable the website to deliver additional property and content customized to your use such as enabling to remember your user name or the changes to the font size settings or various settings of the web page that is adjustable. Disabling this type of cookies may result the website unable to function properly.

7.4 How do you manage cookies?

Most web browsers are set to accept cookies by default.  However, you can refuse or delete cookies on the page of settings of the web browser you are using.   However, if you modify the settings on your web browser, the layout and usability of our Company’s website may be affected as well.

7.5 Amendment of Company’s announcement of personal data privacy  


This announcement may be updated as appropriate to be consistent to the situation or the relevant data protection law.  The Company will post the announcement of the updated policy on this website as appropriate.  Therefore, you are suggested to ensure that you understand any updated provisions which the Company will mark “ “ on that statement if there is any change.

7.6 Contacting the Company as a data controller and the Company’s data


If you have any suggestions or would like to inquire about the details of the collection, use or disclosure of your personal data including requesting for exercising your rights hereunder, please contact Hakko (Thailand) Co., Ltd.

The principal office is located at No. 9/41 Moo 5, Phaholyothin Road, Klong Nueng Sub-district, Khlong Luang District, Pathum Thani Province 12120.

Tel. 0-2902-2512, 0-2516-2316

Email address:


Data processor: Miss Jutarat Unasingha, Human Resources Department  

Working days: Monday-Friday

Holidays: Saturday-Sunday

Working hours: 08.15-17.15 hrs.